Online dispute resolution:http://ec.europa.eu/odr?tid=121452983
In accordance with the Regulation on Online Dispute Resolution in Consumer Matters (ODR Regulation), we would like to inform you about the online dispute resolution platform (OS platform). Consumers have the possibility to submit complaints to the online dispute resolution platform of the European Commission at:
However, we would like to point out, that we are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.http://get.adobe.com/reader/
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